Thank you for purchasing our products at www.StoreroomRackSG.com operated by Lifty Tech Pte Ltd. We offer a money-back guarantee for all purchases made on our website if the products do not perform as stated on the website. You are eligible for full reimbursement on the cost of product within 7 calendar days of your purchase.
After the 7-day period you will no longer be eligible and be unable to receive a refund.
We encourage our customers to try the product within 7-days after their purchase to ensure it works as described.
If you have any additional questions or would like to request a return and refund, feel free to contact us email us at firstname.lastname@example.org with the following information:
- Purchase date
- Order ID or Invoice number
- Item to be returned and issue with it
- Your name and contact number.
After we have acknowledged your ticket, you may send the items back to us at the address to be sent to you in our communication.
Costs incurred during the return of the item(s) will not be covered as part of the refund.
Delivery or any service fees related to the item will not be refunded.
Products on promotion/discount are not eligible for refunds and exchanges
Ensure items are in new/unused condition and returned in original packaging
Returned items must not have visible signs of use and wear